Privacy Policy
Introduction
Welcome to https://financial-ombudsman-car-finance.dreamdwellings.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy provides a comprehensive overview of our practices regarding the collection, handling, and protection of personal information in accordance with various global privacy laws.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://financial-ombudsman-car-finance.dreamdwellings.net.
- All applications, software, and digital services offered by Financial Ombudsman Car Finance.
- Products and interactions accessible through or linked to our platform.
Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.
Processing Activities
This Privacy Policy outlines our practices when you:
- Utilize our applications and digital services as an authorized user.
- Visit and engage with our websites, including browsing and providing feedback.
- Communicate with us via emails, phone calls, text messages (SMS), or newsletters.
Personal Data Collection
We collect a range of personal information to enhance your experience and facilitate our services. This includes:
- Account Information: Details related to your user account creation and management.
- Payment Information: Data necessary for processing transactions, such as card details (masked) and billing addresses.
- Financial Information: Your financial records and transaction history (anonymized).
- Purchase Information: Items or services you have bought from us, including quantities and purchase dates.
- Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types to recognize your device.
- Location Data: Geolocation information provided when you interact with our services.
- Feedback and Reviews: Content you share with us through surveys, comments, or reviews.
- Social Media Information: Details from social media platforms when you connect your accounts for seamless access.
- Product Information: Your preferences, interactions, and purchases related to our financial products.
We obtain this data through direct user input, automated tracking tools, and third-party sources (in accordance with their privacy policies).
Cookies and Tracking Technologies
We employ cookies and similar technologies for various purposes:
- Strictly Necessary: These ensure basic functionalities of our website and services.
- Preference: Remembering your preferences to enhance user experience.
- Analytics: Providing insights into how you interact with our platform, helping us improve our services.
Users can manage their cookie choices through our built-in Cookie Manager or browser settings.
Data Retention and Deletion
We retain personal data for as long as it is necessary for the purpose of processing or as required by law. Once the data’s purpose is fulfilled, we securely delete or anonymize it to protect your privacy.
Security Measures
Financial Ombudsman Car Finance implements robust security practices to safeguard your information:
- Employing encryption for secure communication and data transmission.
- Partnering with trusted third-party processors who adhere to strict security standards.
Children’s Privacy
We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or store personal information from this age group.
Your Rights (Subject to Local Laws)
Depending on your location, you may have various rights regarding your personal data:
- Access and Rectification: The right to view and update your personal information.
- Erasure (Right to be Forgotten): Requesting the deletion of your data under certain circumstances.
- Restriction: Limiting our processing of your data in specific situations.
- Data Portability: Obtaining a copy of your data in a structured format for use with another service provider.
- Objection and Non-Discrimination: Objecting to processing based on legitimate interests or exercising your rights without negative treatment.
To exercise these rights, please contact our dedicated privacy team using the information below.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page with an updated effective date. We encourage you to review this policy periodically for changes that may affect you.
Contact Us
For any privacy-related inquiries, unsubscribe requests, or data access questions, please reach out to:
Email: [email protected]
Address: [Privacy Team Contact Address]